Unique experience - we were remote and never personally saw the home before buying This was a unique circumstance where my wife and I were unable to see the home prior to closing. We relied solely on the feedback of our realtor (Diana) to advocate for us and feed us the proper information. In order to facilitate our needs, Diana went out of her comfort zone to download an app that would provide us with video chats so we could view the home through videos she took. She was extremely thorough to provide any videos and pictures we desired. She returned to the home on multiple occasions to provide us great service; such as, getting measurements of rooms, checking/correcting work done by 3rd parties on the home, getting pictures from different angles for us, etc. She did her job to negotiate with the seller on our behalf and ensure that we obtained what we wanted in our new home - within reason. She was always professional, polite, provided us with background information and any complications during negotiations and how best to proceed, and she sought to ensure we were satisfied with her services. She was willing to receive any/all feedback or constructive criticism through the process. In the end, we got the home we wanted, in a beautiful area with the schools we desired for our children. Thank you for you contribution to ensure the continued success of our family and memories we will share in Southern Wisconsin.